First Impressions Matter

First impressions are hard to shake. Customer service is king and will always help you acquire and retain customers, but what if you turn them away before you even start your pitch? Business Insider writer Drake Baer looks at scientific studies that determined how and why people make assumptions about you before you even open your mouth.

"A Dutch study found that people wearing name-brand clothes — Lacoste and Tommy Hilfiger, to be precise — were seen as higher status than folks wearing non-designer clothes. 'Perceptions did not
differ on any of the other dimensions that might affect the outcome of social interactions,' the authors wrote. 'There were no differences in perceived attractiveness, kindness, and trustworthiness.'"

Make sure to check out number four on the full list over at Business Insider. Have you ever adjusted yourself in any way when dealing with clients? What do you do with them that you normally don't? Let us know how you boost your first impressions in the comments!

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Science says people decide these 9 things within seconds of meeting you

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